Ammos Support
We're here to help
Questions about an order, a price quote, a delivery or your account — reach our team in Erbil and we'll get back to you.
Saturday to Tuesday from 10AM to 7 PM
Common questions
How do I order something from another country?
Open the app, tap New, and paste the link to the product you want
from any online store. Our team prices the item, international shipping and customs
as one total. Accept it, and we buy the item for you and deliver it to your address.
How much will it cost?
You always see the full price before you pay. The quote includes the product,
shipping and customs, with no charges added afterwards. Prices can be shown in
US Dollars or Iraqi Dinar.
Where do you deliver?
Across the Kurdistan Region and Iraq. Add your delivery address in the app when you
place an order.
What is Mazad?
Mazad is our live auction. Bid on items Ammos holds in stock, or take an item
straight away at its Buy Now price when one is offered. Whatever you win is
delivered to you like any other order.
How do I track my package?
Every order shows its progress in the app, from purchase through our warehouse to
delivery in Erbil. We also notify you when the status changes.
How do I delete my account?
In the app, open Profile → Settings → Delete Account. This removes
your account and personal details permanently. You can also
request deletion here.
Ammos is a package-forwarding and personal-shopping service based in Erbil, Kurdistan Region of Iraq. We buy items on our customers' behalf from international retailers and deliver them locally. We are independent and not affiliated with any of those retailers. See our Privacy Policy and Terms of Service.